Trust, safety and clarity

Know the rules before the route begins.

NightRoute has selected clear customer, privacy, refund, transfer and alcohol-free rules for Australian legal review before paid bookings open.

Operator details confirmed; drafts not yet effective. These pages do not currently form a contract. The registered street address, telephone, final vendors and Australian solicitor approval remain outstanding.
Legal operator

DREAMLAB STUDIO PTY LTD · ABN 77 673 584 426 · Australian Private Company

ABN active from 11 December 2023 · GST registered from 1 January 2024 · Main business location VIC 3805.

View the current Australian Business Register record

Customer draft

Customer terms

Tickets, venue access, route changes, redemptions, conduct, refunds and app requirements.

 Privacy draft

Privacy policy

Accounts, precise location, device security, payments, disclosures, retention and privacy requests.

 Event draft

Participation code

18+ entry, respectful conduct, responsible drinking, walking-route safety and getting help.

 Policy draft

Refunds, transfers & changes

The final 48-hour rule, free ticket transfers, partial group refunds and Australian Consumer Law rights.

 Contact directory

Business and support

Customer, privacy, venue partner, operations and formal legal contacts.